The last few years have been tough for the commercial transport industry and tyre Original Equipment Manufacturers (OEMs) but this has not hindered Goodyear’s continuing commitment to introducing innovative solutions to all of their customers around the world. Just over a year ago, Trentyre, a subsidiary owned by Goodyear South Africa, introduced FleetFirst - a tyre management solution servicing fleets across South Africa.
“As Trentyre, we recognised the need for a ‘one-stop shop’ that is inclusive of maintenance, roadside assistance and service offering for fleets. All over South Africa, fleets are operational 24 hours a day, 7 days a week. There is a need for a service that is readily available to cater to all their needs, reducing down-time and total cost of ownership in this recessionary climate that is focused on cost saving,” said Piotr Czyzyk, Commercial and Trentyre Director.
Recently joining Goodyear South Africa leadership team as the Trentyre and Commercial Director, Czyzyk stated, “In my years working in the Commercial Product Business Unit (PBU) across Europe, I have always observed how fleet customers implemented strategies to improve their bottom line and one of those strategies is increasing efficiencies, ultimately cutting costs. Cost to maintain, cost to service, cost to keep fleets functional, cost to replace are always key factors considered by fleet owners. Trentyre’s FleetFirst is specifically designed with the fleet customer in mind to help them reduce total cost of ownership, keep fleet on the road, and thereby giving fleet owners the peace of mind to focus on their core business.”
As one of the few providers with a nationwide offering, Trentyre views FleetFirst as a comprehensive product and service solution that gives fleet owners peace of mind. “Our greatest advantage is that we offer an efficient, one-touch point service throughout the lifecycle of a tyre, across the country, accessible at any time of the day. Our fleet management solution is not about selling tyres but helps drive the correct behaviours that will help our customers save their total cost of ownership, as we do the right things in terms of servicing, maintenance and getting customer fleets going, at all times,” said Czyzyk.
Trentyre customers enjoy a premium truck tyre service, which focuses on the complete lifecycle management of commercial truck tyres. The emergency roadside assistance service, complemented by a 24/7 call centre, has a unique mapping system which ensures downtimes are kept to a minimum. The adaptable internet-based fleet management system is tailored to the specific needs of our customers and enables work to be carried out in locations across South Africa. Customers get more mileage from their truck tyres which have gone through retreading, extending the life of truck tyres whilst providing a similar performance to that of a new tyre.
“Innovation is the progress made towards simplifying yet improving current processes and products. With the growing number of fleets, it became a priority for Trentyre to find a solution that would offer specialist tyre management to deliver optimum tyre solutions,” explains Czyzyk. Innovation is no new thought to Goodyear, the multinational company is celebrating 120 years of existence in 2018, donning the year ‘120 Years of Innovation’. “FleetFirst is a response rather than a reaction. That is what innovation is about,” concluded Czyzyk.